Frequently Asked Questions About Embroidery
Our minimum order is typically 12 pieces, though we can accommodate smaller orders for an additional setup fee. Larger orders (50+ pieces) receive better pricing per unit. We work with businesses, teams, and individuals of all sizes.
We can embroider on a wide variety of garments including polo shirts, t-shirts, jackets, hats, bags, towels, and more. The key requirement is that the fabric must be stable enough to hold the embroidery stitches. We can advise on the best garment types for your project.
Standard turnaround time is 7-10 business days for orders of 12-50 pieces. Larger orders may take 10-14 business days. Rush orders can be completed in 3-5 business days for an additional fee. We always communicate timelines upfront.
Yes! We can work with your existing logo or design files. We accept vector formats (AI, EPS, PDF) or high-resolution images. Our team can also digitize artwork for embroidery, which involves converting your design into stitch patterns. There may be a digitization fee for complex designs.
Embroidery pricing depends on stitch count, garment type, order quantity, and number of locations. Basic logos typically start around $8-15 per piece for orders of 12-24 pieces. Larger orders and simpler designs receive better pricing. Contact us for a detailed quote based on your specific needs.
Stitch count refers to the number of stitches in your embroidery design. More stitches mean more detail and color, but also higher cost and longer production time. Simple text might be 2,000-3,000 stitches, while complex logos can be 10,000+ stitches. We optimize designs to balance detail and cost.
We can provide garments from our inventory of quality brands, or you can supply your own. If you supply garments, we recommend bringing them in for approval before embroidery begins. We work with trusted suppliers to offer competitive pricing on quality garments.
Yes! We have access to hundreds of thread colors and can match specific Pantone colors or brand colors. We maintain a comprehensive thread library to ensure accurate color matching for your brand or design requirements.
We accept vector formats (AI, EPS, PDF) and high-resolution images (PNG, JPG) for design files. For embroidery, designs need to be digitized into stitch files. We handle the digitization process and can work from your artwork, logo, or design concepts.
Yes, there is typically a one-time setup/digitization fee for new designs, usually $50-150 depending on complexity. This fee covers the digitization process (converting your design into stitch patterns). Once digitized, the design can be reused for future orders at no additional setup cost.